Terms of Service

Effective Date: January 1, 2025

Welcome to Integra Technologies. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using the Integra Technologies website (integrapvtltd.com) and our services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Provided

Integra Technologies provides the following services:

• Web Development and Design
• Search Engine Optimization (SEO)
• Digital Marketing Services
• Lead Generation and Management
• Local SEO and Directory Listings
• Reputation Management
• Online Appointment Scheduling Solutions
• Custom Software Development

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws
• Not engage in any fraudulent or illegal activities
• Not attempt to gain unauthorized access to our systems
• Not use our services to transmit harmful or malicious content

4. Service Agreements and Contracts

4.1 Project Scope

All projects will be defined in a separate Statement of Work (SOW) or project agreement that outlines:

• Project deliverables and timeline
• Payment terms and pricing
• Revision policies
• Responsibilities of both parties

4.2 Payment Terms

Unless otherwise specified in your project agreement:

• Payment is due according to the agreed schedule
• Late payments may incur additional fees
• Services may be suspended for non-payment
• All prices are in USD unless otherwise stated

4.3 Refund Policy

Refunds are handled on a case-by-case basis and depend on the specific service and project stage. Generally:

• Deposits are non-refundable once work has commenced
• Completed work is non-refundable
• Refund requests must be submitted in writing

5. Intellectual Property Rights

5.1 Client Content

You retain all rights to content you provide to us (text, images, logos, etc.). By providing content, you grant us a license to use it for the purpose of delivering our services.

5.2 Deliverables

Upon full payment, you will own the final deliverables as specified in your project agreement. We retain the right to:

• Use the work in our portfolio
• Showcase the project as a case study
• Retain copies for our records

5.3 Third-Party Resources

Some projects may include third-party resources (stock photos, fonts, plugins) that have their own licensing terms.

6. Confidentiality

We respect the confidentiality of your business information. We will not disclose confidential information to third parties without your consent, except as required by law or as necessary to provide our services.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner. However, we do not guarantee specific results such as:

• Search engine rankings
• Website traffic increases
• Sales or conversion improvements
• Social media engagement metrics

7.2 Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTEGRA TECHNOLOGIES SHALL NOT BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption
• Third-party claims

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Integra Technologies from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you provide to us

10. Term and Termination

10.1 Term

These Terms remain in effect while you use our services.

10.2 Termination by You

You may terminate your use of our services at any time. Termination does not relieve you of payment obligations for services already rendered.

10.3 Termination by Us

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in fraudulent activity.

11. Changes to Services and Terms

We reserve the right to:

• Modify or discontinue services at any time
• Update these Terms with notice to users
• Change pricing with advance notice

Continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation fails
• Binding arbitration in New York, NY

13. Third-Party Services

Our services may integrate with third-party platforms and tools. We are not responsible for the availability, functionality, or terms of these third-party services.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, or internet service failures.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Integra Technologies.

17. Contact Information

For questions about these Terms of Service, please contact us:

• Email: info@integrapvtltd.com
• Phone: +1 (516) 800-9325
• Address: 2105 3rd Ave, New York, NY 10029